Client testimonials

  • "Birchwood Knight helped us recruit temporary cover for a publications role at what was a very busy and difficult time for our business. They took care not to swamp us with CVs or candidates but after discussions about our needs put forward a handful of appropriate, qualified and experienced candidates. The successful candidate proved a real asset to the team: she was efficient, capable, showed initiative, was good at handling people, and proactive in coming up with ideas. "

    Local Government Association, Communications Editor

  • "Wayne and his team played a crucial part in the building of the Corporate Communications team at Santander. They made the whole process seamless – really taking the time to understand the types of people that we needed and would excel in our culture, combined with the essential experience and expertise. Everyone that we appointed has been a huge success and there are a number that we would now like to clone! I wouldn’t hesitate to recommend Birchwood Knight and the service they provide. "

    Santander UK, Director of Corporate Communications

  • "Birchwood Knight helped us with a difficult and very specific brief and delivered the result we needed, benefiting from strong knowledge and contacts within a tight talent pool. Throughout the process our Account Manager was thoughtful and selective in his approach when recommending candidates, without any sense of suggesting inappropriate individuals. He was tenacious without falling into the sin of pushiness that defines many in his profession. He proved to be a good negotiator in facilitating a mutually suitable result for the company and the candidate. As such Birchwood Knight positively differentiate themselves from many other recruitment consultants and I wouldn't hesitate to work with them again. "

    HSBC plc, Senior Manager

  • "Birchwood Knight worked with Eli Lilly on a difficult senior appointment within our Communications team. They demonstrated a clear understanding for our business and the individual that we were looking for, even though this changed throughout the process. The service experienced was one of partnership and we would definitely look to Birchwood Knight for the same tenacious and flexible support when we next look to recruit at this level. "

    Lilly, Recruitment Manager

  • "Working with the Birchwood Knight team was a real pleasure. Our initial discussions to help them understand the role I was recruiting were focused and insightful - and I genuinely felt that they wanted to build a picture of our business, and not just 'this role'. The approach taken to delivery of candidates was refreshing and their focus on professionals in this field comes through - no being 'swamped' with CVs, just a discussion about potential candidates and an agreement on who to put forward. I was impressed with the quality of candidates, one of whom we recruited, and the service and focused follow-up by Birchwood Knight, who keep in touch with both the successful candidate and you as hiring manager. "

    Zurich Insurance plc, Director of Corporate Affairs

  • "The team at Birchwood Knight have taken the time to really understand our business and values. This means they find us candidates with the right behaviours and ‘cultural fit’. We aren’t ever just sent a list of candidates who look good on paper; their work is much more sophisticated than that, with real thought applied to their search and selection. Birchwood Knight have found some great talent for us already and I would happily work with them again in the future. "

    Tesco, Communications Director

  • "Birchwood Knight were a quality partner to work with and delivered strong candidates against a tough brief. Professional and purposeful, the team were always looking to perfect the level of service provided and were a pleasure to deal with. "

    DS Smith plc, Director of Corporate Affairs

  • "Birchwood Knight is one of the best recruiters I have worked with in recent times. They took time to fully understand the brief, the team and the firm, which enabled them to put forward candidates who were technically good, but would also be a good 'fit'. "

    Hogan Lovells LLP, Senior Communications Manager

  • "Birchwood Knight came highly recommended as a recruitment partner and, having worked with them to find an interim External Communications Manager, I can see why – and would highly recommend them in turn.  Extremely professional in their approach to both client and candidate, they listened carefully and took the time to understand not just the requirements of the role but the culture of the business.  The candidates were of a high calibre and we have been able to make an excellent appointment. "

    St Modwen plc, Interim Head of Corporate Communications

  • "Birchwood Knight delivered an exceptional candidate to fill a very demanding senior communications post. What made them stand-out was the time they took to understand the business, its needs and objectives and the type of candidate who would succeed in it. Their client service was also top-drawer. "

    White & Case LLP, Regional Head of Business Development & Marketing

  • "We chose Birchwood Knight to recruit a new position at King’s in corporate communications.  It has been a real pleasure to work with them.  They thought very carefully about the brief, came to see the environment and the team where the new person would be located, and did a ‘needs blind’ assessment for us which really helped us to focus on the competencies rather than the person being put forward.  We had excellent candidates to put forward for panel interview and we are very pleased with the appointment we have been able to make. "

    King's College London, Director of UK & International External Relations

  • "I have worked with Birchwood Knight for the past five years and have always found them to be very professional and distinguished from other recruiters. I didn’t hesitate to approach Wayne Reynolds when I needed to find a Head of Internal and Volunteer Communications for Maggie’s, the cancer care charity I am currently working at. We are delighted with the candidate who has plenty of relevant skills and experience and is a perfect fit for Maggie’s. "

    Maggie's, Director of Projects

  • "We knew exactly what we were looking for. Birchwood Knight listened to what we had to say, completely understood what we wanted and delivered on their brief with a minimum of fuss. They took all the hassle out of the process of finding the right candidate and I'd have no hesitation in recommending their services. "

    P&O Ferries, Head of Communications

  • "Birchwood Knight took time to understand the culture of the business and the dynamics of the communications team. Great service and excellent attention to detail. "

    Virgin Atlantic, Director of Communications

  • "I have used Birchwood Knight since 2009 to recruit a number of specialist digital communications staff on both a permanent and freelance basis. Their determination to get to know the firm and the personalities within the team as thoroughly as the jobs mean that potential candidates are always expertly matched and prepared - saving me considerable time and effort. This, combined with their professionalism, openness and obvious experience, make Birchwood Knight a pleasure to deal with. "

    Arup, Head of Online

  • "Since 2009 we have used Birchwood Knight on an exclusive basis to recruit for our communications team including UK and international media relations, internal communications and digital communications vacancies on both a permanent and freelance basis. Birchwood Knight has developed an excellent understanding of our business, the role our communications team plays in delivering business objectives and what makes a good recruit. They represent our brand professionally, and consistently find us the right people. "

    Regus plc, Group Communications Director

  • "Birchwood Knight supported the BRC through a challenging recruitment process at a time when the organisation was transitioning through a number of internal changes. The Birchwood Knight team remained focused and provided a very tailored service. I would recommend Birchwood Knight to both candidates and organisations alike looking for a recruiter who can take a professional and personal approach to an assignment. "

    British Retail Consortium, HR Director

  • "Birchwood Knight did a great job for us, both shortlisting and assessing candidates, and through the all-important negotiations process leading to a signed contract. Their approach is highly attentive, client-focused and professional. "

    Balfour Beatty plc, Director of Corporate Communications

  • "I have worked with the Birchwood Knight team over the past three years, in which time they have put forward candidates for many communications roles, successfully placing a significant number of them. I’ve been really impressed with the strength of candidates put forward, their fit with the organisation and suitability for work in the not-for-profit sector. Birchwood Knight take time to really understand the charity, its current position and campaigns, and its strategic aims. I was happy to recommend that they be placed on Save the Children’s list of approved recruitment agencies. "

    Save the Children, Head of Editorial & Design

  • "I engaged Birchwood Knight to find an Interim Policy, Media and PR Manager for my organisation, Adoption UK. They took my brief and in a very short period of time sourced a good selection of candidates for interview. Our preferred candidate has now been with us for two months and is performing beyond our expectations. I was not expecting to secure such a high calibre of candidate for an interim position and would definitely use Birchwood Knight again, they were good to work with, efficient, very customer focused and managed the process very effectively form start to finish. "

    Adoption UK, Chief Executive

  • "Utterly refreshing and responsive. That is how I would describe working with Birchwood Knight. They really listened to what we wanted, they took time to understand our business and they produced a concise, considered shortlist. Within weeks I had filled a number of key roles. The proof of the pudding though, is that months on, all of the people they found me are doing great! I would not hesitate to recommend Wayne and the team to anyone. "

    Mitie plc, Group Director of Corporate Affairs & Investor Relations

  • "Birchwood Knight are a breath of fresh air. When we recently needed to fill a vacancy in our press office team, the contact was hands-on and very personal, right from the word go. They asked all the right questions when mastering our brief - and showed flexibility when we changed the brief along the way. The quality of candidates was consistently high. Altogether a very positive experience. "

    Lloyds Banking Group plc, Head of Media Relations

  • "Birchwood Knight invested time to really understand our business and the brief to recruit a Head of Media Relations. They were not afraid to challenge our thinking and worked hard to produce a diverse and thoughtful shortlist of candidates. Their team are professional and easy to deal with and we’re very pleased with the end result. "

    Drax plc, Director of Communications

  • "Lloyd’s of London has used Birchwood Knight to recruit a number of specialised b2b corporate communications roles. On each occasion, Birchwood Knight has provided excellent client service, listening carefully to our brief to ensure we only meet candidates with highly relevant experience and who are a good 'fit' with our organisation. I would recommend Birchwood Knight for its commitment to quality and consultative approach. "

    Lloyd's of London, Deputy Head of Communications

  • "Birchwood Knight have helped us several times with our recruitment for public affairs roles. They have a great understanding of the skills and experience I’m looking for, and clearly understand our business and sector too. They have a range of strong candidates in their network and always seem able to move quickly to provide a number of strong options, and move the process on to successful appointment. They are also efficient and friendly, and provide support through all stages of the process and advice on interview structures and stages. "

    NHBC, Director of Corporate & External Affairs

  • "At every stage of our search for a senior corporate communications professional to join the John Lewis Partnership, Birchwood Knight brought a genuinely bespoke level of service. Helped by a fierce eye for detail and a critical sense of pace, Wayne and his team ultimately delivered on the brief. "

    John Lewis, Communications Director

  • "Birchwood Knight have supported us to successfully recruit for a number of communications and stakeholder relations roles. They consistently produce strong shortlists of bright, thoughtful candidates who have been thoroughly screened and accurately briefed. Highly recommended. "

    Genesis Housing Association, Director of Communications & External Affairs

  • "Birchwood Knight provides a unique service that goes far beyond that of a traditional recruiter. They seek to get under the skin of the organisation and provide candidates that not only have the specialist skills necessary but that are a perfect team fit. "

    RSA plc, Director of External Communications

  • "Birchwood Knight have delivered several credible candidates for the ABI over the past two years spanning across the policy, communications and public affairs arenas. They approach each search process with passion, enthusiasm and professionalism and always seek to understand the needs of organisation, adapting their approach when needed to deliver a successful outcome. "

    Association of British Insurers, Head of Human Resources

  • "Birchwood Knight helped us find a Director of Public Affairs, who is a member of our senior management team. They worked to tight time scales, with our newly appointed CEO and with a new role spec. Given all of these variables, they delivered a high quality shortlist and successfully helped us make a great appointment. Wayne and his team worked hard to understand our needs, organisational dynamics and skills gaps. The best view of our opinion of their service was to appoint them for another search immediately after filling the Director of Public Affairs position. "

    Impetus – The Private Equity Foundation, CFO

  • "We engaged Birchwood Knight to help us recruit an Assistant Director, Communications after our own internally-run process had failed. We were consequently looking for a quick result, without compromising on quality. I was impressed by how quickly our Consultant grasped the brief and quickly moved us to a position where we had a strong field of candidates. All three shortlisted candidates were appointable, which was an impressive feat considering the time constraints. I have no hesitation in recommending Birchwood Knight – they did a great job for us. "

    Defence Relationship Management, Director

  • "With four offices and a global footprint of clients and investor relationships across the globe, Campbell Lutyens felt it was time to build-up an in-house communication function. Individual talent is what matters the most to the success of our business, and as a service provider we also understood the value that Birchwood Knight could bring to support our effort. We had high expectations and the Birchwood Knight  team delivered against those.   "

    Campbell Lutyens, Partner

  • "Birchwood Knight produced an excellent result in a high level [Head of Communications] hard to fill post. Their approach was professional, punctual and went "the extra mile". I look forward to working with Birchwood Knight in the future. "

    Luton Borough Council, Recruitment Manager

  • "I'm a 'repeat customer' with Birchwood Knight over a number of years, because I can rely on their combination of good judgment regarding candidates and their investment in learning what will fit our team and organisation. They are thorough in planning and selection and in communicating well - so both the candidates and I know what's happening at every stage. An excellent service. "

    The Investment Association, Director of Communications

  • "At Octopus the process we go through to find the right people is painstaking. It’s not quite like choosing a wife, or a husband, but for every person we hire, we interview more than 20. We do this because we recognise that people are our Number One asset. Birchwood Knight took on a challenging brief, engaged with us so they clearly understood what we were looking for, and professionally managed the process to deliver an exceptional (and successful) candidate. "

    Octopus Investments, Director of Marketing

  • "We engaged Birchwood Knight to help us recruit an Assistant Director, Communications after our own internally-run process had failed. We were consequently looking for a quick result, without compromising on quality. I was impressed by how quickly our Consultant grasped the brief and quickly moved us to a position where we had a strong field of candidates. All three shortlisted candidates were appointable, which was an impressive feat considering the time constraints. I have no hesitation in recommending Birchwood Knight – they did a great job for us.       "

    Defence Relationship Management, Director

  • "We recently engaged Birchwood Knight to assist us with finding a newly created role for a Head of Communications in the plc team. It was an important hire for us and I was impressed with how Birchwood Knight took the time to get to know the role, the existing team and our company culture. This led to a better search and ultimately a very good new hire for us. "

    Wolseley plc, Director of Communications & Investor Relations

  • "Birchwood Knight worked with us to appoint our first Director of Sustainability and Communications. They invested time to understand our business, including our values and culture, and provided us with a strong and diverse shortlist. They were easy to work with and communication throughout the process was clear, concise and professional. "

    PZ Cussons plc, Chief Financial Officer

  • "Birchwood Knight are always my first port of call when I’m recruiting. They spend time getting to know what we do, the team and the role we’re recruiting for, and provide us with strong candidate shortlists quickly and efficiently. Their guidance throughout the process is superb and they always keep me well informed on progress. "

    Electrical Safety First, Head of Communications

  • "Ageas is the third organisation I’ve asked Birchwood Knight to help me recruit for and as expected, they’ve delivered again.  As well as knowing what I look for in potential hires beyond the CV, they quickly grasp what the business is about and what makes the culture unique.  Finding first class corporate affairs people outside of London isn’t easy but they know how to do it and do it well.  I’ve also been able to tap into their knowledge and experience of what effective corporate affairs teams look like to support a number of strategic changes to my team "

    Ageas, Director of Communications & Public Affairs

  • "Working with Birchwood Knight to recruit a new full-time speechwriter was a great experience. Operating to very tight time schedules they successfully drove the process from outset - scoping and clarifying what we needed - through the shortlisting and interview process to placement of the individual. All the candidates were of a very high standard and well briefed about the position. I had full confidence that Birchwood Knight would be able to help me fill the vacancy - and they did! "

    CBI, Chief of Staff

  • "We have used Birchwood Knight to recruit a couple of specialist media relations roles into the group communications team and have been very impressed. They go out of their way to get beyond the job description and uncover the perfect "fit" for each role. Their candidate shortlists were very well thought through allowing our time to be best spent meeting and engaging the right people. Working with Birchwood Knight was an absolute joy. "

    Royal Mail Group, Senior Manager

  • "Following a competitive pitch we selected Birchwood Knight to help us recruit a senior communications person. We chose them based on their proactive approach and track record, and they delivered at every stage of the process against an ambitious timeframe. Every candidate shortlisted was credible, and the person we appointed is doing a great job. "

    The Russell Group, Director General

  • "Birchwood Knight has successfully helped British Gas recruit into our corporate affairs teams on both a permanent and contract basis. Their approach is always thorough; impressive shortlists, strong candidates and an incisive view of our needs. They evidently care about building a long-term partnership with us and invest time in really understanding how we work. We are a multi-site team and have been particularly impressed with their ability to find great candidates across all of our sites. "

    British Gas, Director of Communications

  • "We used Birchwood Knight for some specialist recruitment last year. We were particularly impressed by the clarity and frequency of their communication, even when sometimes the news was negative rather than positive. Their ‘homework’ on the fit of the candidates with our role and organisation meant everyone they put forward was highly suitable, and this gave us an extremely strong field from which to choose. Thankfully, the experience and skill of the Birchwood Knight team also enabled them to provide expert advice on this difficult choice, so we ended up with an ideal colleague on the team. "

    Salans LLP, Global Head of Media Relations

  • "Birchwood Knight have worked in partnership with me to build my team, delivering high quality candidates across all of the Corporate Affairs disciplines. They know what they are doing... And as importantly, they are lovely people to work with. "

    Compass Group UK & Ireland, Corporate Affairs Director

  • "I was delighted with the service we received from Birchwood Knight. They took the time to understand what makes us tick, helped us put together a tight brief and then provided quality candidates who met that brief. Throughout, they were helpful, clear and direct in the advice and support they offered. And the icing on the cake was their instinctive understanding of what the candidates would be likely to deliver and how they might develop, beyond the skills and experience set out in their CVs. "

    Advertising Standards Authority, Chief Executive

  • "Birchwood Knight helped to fill a contract role in Nomura's government relations team, successfully identifying and placing the candidate at short notice. They showed an instinctive grasp of the qualities we were looking for, and executed the search swiftly and efficiently. "

    Nomura, VP Public Affairs

  • "We'd heard great things about Wayne and the team at Birchwood Knight and everything about our experience met their reputation. With the knowledge, advice and extensive networks of the Birchwood Knight team we were able to appoint experienced public affairs and media relations professionals who had both the potential to grow and personality and behaviours that match TSB's unique culture. We couldn't have expected more from Wayne and the team. "

    TSB, Head of Public Affairs & Community Investment

  • Media relations
  • Internal communications
  • Government affairs & public policy
  • Financial communications
  • Digital corporate communications
  • Speechwriting