Head of Channels and Content


£75,000 to £85,000 plus bonus and benefits


The organisation


Working for a leading high street bank with a strong track record of innovation, you will be joining a highly motivated and dynamic team looking to develop the bank’s internal communications channels to make them best in class.


The role


In this new role as Head of Channels and Content you will develop a range of internal communications channels  and first class content to meet the needs of the business.  You will be responsible for the review and audit of all existing internal communications channels – digital, face to face etc – and deliver a new intranet that is fit for purpose, managing the process from building the business case to delivery.  Reporting directly to the Head of Internal Communications you will also be responsible for managing a Channels and Content Executive, overseeing and editing the creation and distribution of high quality content from videos and blogs to articles and speeches.


The candidate


  • Broad technical knowledge of different internal communications channels, including social media, and specific experience of managing technical projects, e.g. re-platforming a website
  • Good influencing skills; have the ability to build strong networks and drive change
  • Recognises good content and can manage others to produce it
  • Pragmatic and tenacious 

John Moriarty,

Direct Line
+44 (0)20 3435 7266





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  • Media relations
  • Internal communications
  • Government affairs & public policy
  • Financial communications
  • Digital corporate communications
  • Speechwriting


Head of Channels and Content

Contact: John Moriarty


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